around the hotel
Can people who aren’t staying at the hotel hang out by the pool?
Most of the time, it’s cool. You gotta be 21 years old though. And sometimes, if we’re hosting events or we’re really crowded, our pool area may be restricted to guests only.
Do you do weddings there?
We do. It’s definitely a thing we do. Just email us at email@example.com, call us at 760.507.1650, or text us at 760.227.7037.
Do you have free wi-fi?
Yeah, and it’s really, really fast. We kinda went overboard.
Do you have room service?
We don’t. But if you stop by any of our restaurants while they’re open, we’ll be happy to pack up a nice to-go bag for you.
Do you have a spa?
We don’t have a spa onsite, but we know some killer practitioners who can come to your rooms for massages, hair styling, makeup services and more. Just text us at 760.227.7037 before or during your stay, and we’ll make it happen.
Do you have a bike I can borrow?
Yeah, we have some sweet wheels you can use around town.
Do you have a hoverboard I can borrow?
No way, dude, get your own.
Do you have valet parking?
No, but feel free to park in our valet lane while you check in.
Do you have self-parking?
Yeah, in the back off Wawona St.
Is that free?
Do you have bike parking?
Do you have horse parking?
Yeah, why not.
Wait, have you actually parked a horse before?
Pffft, have we ever parked a horse before… Lets move on.
Are pets allowed?
Yes, well-behaved dogs are allowed.
What about cats?
He’s a friendly cat.
No cats are friendly.
What about my iguana?
Please don’t bring your iguana. For all other pet inquiries, please email us at firstname.lastname@example.org, call us at 760.507.1650, or text us at 760.227.7037.
How do I book a room?
Click the BOOK NOW link at the top of the page, email us at email@example.com, call us at 760.507.1650, or text us at 760.227.7037.
Can I cancel my reservation?
Yes, to cancel your reservation, please call us at 760.507.1650, text us at 760.227.7037, or email at firstname.lastname@example.org.
Are you going to charge me if I cancel my room?
See our room charge and cancellation policies here.
Can I reserve a block of rooms?
Yeah, if we have space. Please call us at 760.507.1650, text us at 760.227.7037, or email at email@example.com.
Do you have rollaway beds or cribs?
No, we don’t offer rollaways or cribs for our room. Please note that the maximum occupancy for each room is two people.
Can I have a party in my room?
No, but as long as you aren’t bothering anyone, we probably won’t notice.
Can I smoke in the room?
No, and if you do, we’ll slap a $250 cleaning fee onto your room total.
Can I vape in the room?
That’s totally different.
No, it’s not.
What about chewing?
That’s just gross.
What about on my patio? Or by the pool?
Nah, not there either. But the parking lot is a total free-for-all. Go wild.
Why do I have to give you my mobile phone to book a room?
We use text message to interact with guests. We will text you with arrival info before your stay. You can text us at 760.227.7037 with any questions or requests, and during your stay you can text us for anything you need, including housekeeping, local recommendations or reservations, ice, etc.
What if I don’t want to receive texts?
To opt out of texting, just reply “Stop” at any time.
Do all those texts cost money?
Your standard text messaging charges will apply to all texts with us. We don’t charge anything extra, though.