What’s the deal with the Mini room?

The Mini room is perfect for a getaway where you’re not spending a ton of time in your room. It’s just an amazing bed, beautiful bathroom, and great TV, but not a ton of frills. Perfect if you’re not spending a ton of time in your room (or all of it in bed!).

Are there age restrictions at the hotel?

You must be 21 to book a room or check in. All children must be accompanied by adults at all times on the property. That funny sign we have about unattended children being given coffee and a puppy ain’t just a funny sign.

Can I cancel or change my reservation?

Yes, you can modify your reservation by clicking on the “modify/cancel reservation” link at the bottom of our booking page . If there’s something more complicated or you need help, email us at wilmington@arrivehotels.com. For information on cancellation policies and refunds, please check your confirmation email.

How do I book a room?

The internet. www.arrivehotels.com. In fact, you’re here now – so just click the Book Now link in the top right corner of this page.

Is my dog allowed?

Under 50lbs, yes. Please make sure they know that our gardens are not potties and if they don’t behave we’ll put YOU in the doghouse.

Do you do weddings?

If you are looking to elope, yes. If it’s like a family and class reunion in one, then we recommend the Private City Club across the street or Saint Thomas Preservations Hall. Let us know what you’re thinking at wilmington@arrivehotels.com and we will connect you to the right people.

Do you have a spa?

We don’t. But we know some killer practitioners who can come to your room for massages, hair styling, makeup services and more. Just text us at 910-447-4704 before or during your stay and we’ll make it happen.

Do you have a restaurant?

Do we ever! Dram Yard is our small but mighty restaurant, serving globally-inspired small plates and top-notch cocktails, Wednesday-Monday. We recommend making a reservation here.
We don’t serve breakfast or lunch, but there’s a great guide in your room that has our favorite spots. You won’t go hungry, we promise.

Do you have a concierge?

We can definitely point you in the right direction. Start with our Field Guide for the skinny on the places and things we love about Wilmington, or let us know what kind of info or tips you need by shooting us a text at 910-447-4704 or an email to wilmington@arrivehotels.com.

Where do I park?

We’ve got free parking in our lot across the street. Just plug “108 S. Second St. Wilmington, NC 28401” into your GPS. Then pop across the street to check in. If our lot is full, we can provide suggestions on other public lots nearby. Just text us.

What if I need to check in super late/early?

Check-in at the Library is available from 7am until Midnight. If you’ll be checking in outside those hours, please text us by 10pm so that we can get you squared away. You can text us at 910-447-4704. (If we haven’t heard from you by 10pm, don’t be surprised if we text you to see what’s up.)

Where do I check in?

Come grab your keys from the Library. It’s located up the same walkway as our restaurant, Dram Yard, at the corner of S. 2nd St and Dock St. We’ll text you before you arrive, so just text us back if you get lost.